
FAQs
Hopefully you will find what you are looking for below. If not, we welcome you to email us (info@richardgrayspowercompany.com) or give us a call from 8:30 am - 5 pm Central Standard Time.
I have a projector or plan on installing a plasma or LCD on a wall away from where both my equipment and RGPC unit is located. How can I do this?
The most cost effective way of doing this is by utilizing the RGPC Powerlink to not only extend the benefits of the RGPC unit to remote locations within a room or house, but also extend the Surge protection benefits inherent in the RGPC 400 Pro, 600S, or 1200 Custom.
What or where should I use a 400 Pro?
400 Pro’s are excellent for the average user that wants to not only protect their equipment, but improve their overall performance. With four (4) outlets, often the limitation is the number of outlets this unit provides. However, if you consider that we treat the whole circuit, four outlets is not a complete limitation. The 400 Pro is often used with small AV systems (TV + Surround Sound + source components) as well as used in multiples (more than one 400 Pro) when multiple circuits or outlets are necessary or desired. For the Audiophile, one 400Pro on each Amp’s circuit is ideal.
Can the 400 Pro be laid on its side or behind the rack?
Absolutely, the 400 Pro is potted (sealed) and can be used behind racks, the bottom of a rack, our on its side. The 400 Pro not only looks durable, it is!
I bought a RGPC 400, since it only has four outlets, what should I plug into it?
Start with your most current hungry gear (Integrated amps, plasmas, Powered Subs, etc.) and work backwards through source equipment, concentrating mostly on the sources that you use the most.
What or where should I use a 600S?
Stepping up from the 400 Pro in terms of both appearances and outlets, the 600 Pro is a great option for users that need a little more than the 400 Pro can offer. With six (6) outlets and available in a black or Silver finish, the 600S often used with mid-size AV systems with several components (<4) as well as used in multiples when multiple circuits or outlets are necessary or desired. Specially designed for use in equipment racks or component shelves that require a more ergonomic form factor, the RGPC 600S also adds an attractive backlit logo.
Is the RGPC 600S Rack Mountable?
Yes, for one RGPC 600s use the Middle Atlantic RSH4A4S for single units or RSH4A4SW for two units (or 1 600S and 1 Pole Pig combination).
What or where should I use a 1200C?
The RGPC 1200 Custom is best option for those looking to utilize the Richard Gray Patented Parallel Delivery System in their system. The 1200 Custom comes with rack mount ears and fits nicely along with other 17” components either in an equipment rack or component shelf. The equivalent of two 600S units internally wired to reduce impedance, the 1200C can supply up to 12,000 Watts of On Demand power, while removing noise and providing surge – all without limiting current. With twelve (12) Hubble outlets and an attractive backlit logo, the 1200C is designed to protect and get the most out of the biggest systems and components in the market today.
What or where should I use a Substation?
The RGPC substation is ideal for users looking to isolate their entire system or power hungry components from both the rest of their house as well as their neighbors! Available in two models, the standard 120v in/ 120v out model as well as the 240v in/120v out step-down transformer, both units provide approximately 2400 watts of available power, while isolating any equipment behind it (plugged into) from AC born Ground loops, noise, and other interference on the circuit, in the house, or your neighborhood. While audiophiles will appreciate the noise floor, videophiles will appreciate a picture free of hum bars and mosquitoes. In addition
To learn more about the advantages of stepping down 240V at your rack, please click here.
What or where should I use a Pole Pig?
The “Little Brother” to the RGPC substation is ideal for users looking to isolate several components from other components as is often desired with combining analog and digital equipment together. Along the same lines, due to their relatively low draw, it is usually possible (and desirable) to isolate front end gear (Pre-amps, cable boxes, tuners, CD, DVD, VHS, etc.) from back end equipment (amps, powered subwoofers, etc). Plasmas, LCD, and other televisions benefit tremendously when isolated with a Pole pig, and used in conjunction with a RGPC 400 Pro or 600S unit to achieve what we refer to an IsoGray system.
Why was I told not to plug directly into the RGPC unit?
The RGPC 400 Pro, 600s, & 1200C all treat the entire circuit for noise removal and deliver Power on Demand to anything on that circuit. For that reason it is not necessary to plug everything into the RGPC unit to receive these benefits, however, it is necessary to plug in anything that may need surge suppression as you only receive surge protection when you are plugged into the RGPC unit.
My Amp’s manufacturer says not to use a Power Line Conditioner (PLC), does this mean I shouldn’t use the RGPC in my system?
Many of the better amp manufacturers use high quality transformers in their products, better than many found in traditional PLCs. For this reason, they will often encourage users to not plug their amplifiers into PLCs as traditional PLCs by their nature of being wired in series, limit current. This robs the amp of the current it needs to operate at full capacity. Since the Richard Gray product treats the entire circuit (see above) it is not necessary to be plugged directly into our products to receive the Power On Demand and noise absorption that we supply. We do, however, encourage users to try the unit both used directly (amps plugged directly into the RGPC unit) and indirectly. Since RGPC products are designed specifically to avoid limiting current to your power hungry equipment, we are often considered the exception to the rule. If you don’t notice a difference between having the amp plugged in directly, we encourage you to leave it plugged in directly in order to benefit from the surge protection that the RGPC 400 Pro, 600s, & 1200C provide.
Please note: Integrated Amplifiers require surge protection. We highly encourage you to plug these directly into the RGPC to avoid damage from surges and spikes in the AC line.
I don’t know the Current draw (watts) of my system, what unit should I buy?
RGPC 400 Pro, 600s, & 1200C can supply power, noise reduction, and surge to the largest of systems. Respectively a good, better, best solution, with the 1200C being the best unit in terms of Surge, Power On Demand, and Noise reduction, the limitation you will encounter will most likely be the amount of current the circuit breaker can handle as oppose to the RGPC units. Simply pick the unit that best fits your needs and build your system from there. To have Richard Gray evaluate your system and customize an answer, please click here.
Please note: RGPC Isolation transformers (RGPC Substation, Pole Pig, Power House), as with all transformers, do have a maximum current draw. These should be followed so that damage is not done to each product. The maximum draw allowed on each product, is listed below:
RGPC Substation = 2400Watts
RGPC Pole Pig = 700Watts
RGPC PowerHouse = 6200 Watts
I have a projector or plan on installing a plasma or LCD on a wall away from where both my equipment and RGPC unit is located. How can I do this?
The most cost effective way of doing this is by utilizing the RGPC Powerlink [insert link here] to not only extend the benefits of the RGPC unit to remote locations within a room or house, but also extend the Surge protection benefits inherent in the RGPC 400 Pro, 600S, or 1200 Custom.
Does adding a RGPC 400 Pro, 600s, or 1200C to a Pole Pig, Substation or PowerHouse increase the maximum draw on the Isolation transformers?
No, the maximum draw is not effected, and should be followed as above.
With a draw of only 700 Watts, what good is a Pole Pig in my system?
The Pole Pig is an excellent component when used within its limits. With the 700Watt limit, the Pole Pig is more often used to solve a Ground loop (AC born hum bars, static, or mosquitoes, etc.) problem. It is often very effective in isolating several components from other components as is often desired with combining analog and digital equipment together. Along the same lines, due to their relatively low draw, it is usually possible (and desirable) to isolate front end gear (Pre-amps, cable boxes, tuners, CD, DVD, VHS, etc.) from back end equipment. Plasmas, LCD, and other televisions benefit tremendously when isolated with a Pole pig, and used in conjunction with a RGPC 400 Pro or 600S unit to achieve what we refer to an IsoGray system.